Policies | Catcha Drip

Store Policies

Privacy Policy

For What Purposes Does Betcha Catcha Crab Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and Delivery of Products and Services: We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers.
  • Comply with Legal Obligations: In certain cases, we collect and use your personal information to comply with applicable laws.
  • Communicate with You: We use your personal information to communicate with you regarding Betcha Catcha Crab through different channels such as phone and email.
  • Fraud Prevention and Credit Risks: We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers.

Shipping Policy

  • We strive to ship orders within 1–3 business days. You'll receive a tracking number by email once your order ships.
  • Orders typically arrive within 2–7 business days after shipment.
  • Weekly subscription orders ship every Monday. If Monday is a holiday, orders will ship on Tuesday.
  • Monthly subscription orders ship on the 1st of every month.
  • All items within an order will ship together in one package.
  • Please review your order carefully before checkout. Once an order is placed, we cannot make changes.

Things to Note

  • We ship using USPS, UPS, or FedEx SmartPost.
  • Please use a physical address whenever possible for the fastest delivery.
  • APO/FPO addresses should select "United States" and the appropriate Armed Forces region during checkout.
  • We do not ship on weekends or holidays.
  • Expedited shipping is not available at this time.

Sales Tax Policy

Sales tax is not separately calculated and collected in connection with items ordered from Betcha Catcha Crab.

Items may be subject to sales tax depending on the state where the order is shipped. If applicable, tax is generally calculated on the total selling price of each item, including shipping, handling, gift wrap, and other service charges, less any applicable discounts.

If sales tax is calculated separately during checkout, the amount displayed is an estimate. The final tax charged will be calculated when your order is processed and will appear in your order confirmation.

Return Policy

This item is non-returnable.

If your order arrives damaged or defective, please contact us promptly to request a replacement or refund.